Our Reviews

John C|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/12/2025

JJ and company in the service department are honest, knowledgeable and cordial. They treat the men and women who serviced our country with appreciation and respect. Because of this we have purchased 4 vehicles from Burke Chevrolet since 2015.

8/14/2025

John, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

SOUTHAMPTON, MA

Kevin P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/14/2025

Awesome as usual!

8/17/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Burke Chevrolet and we hope to see you again soon!

Business Response

WINDSOR LOCKS, CT

Paul S|2002 Chevrolet Silverado 2500HD

Confirmed Service Customer

8/25/2025

Burke Chevrolet is absolutely amazing

8/26/2025

Paul, thank you so much for your positive comments about Burke Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREENFIELD, MA

Joseph D|2021 Chevrolet Colorado

Confirmed Service Customer

8/29/2025

Justin and the team at Burke delivered excellent service, in a timely fashion at a great price. Justin goes above and beyond to make vehicle service as easy as possible. Cannot recommend Justin and Burke to help service your Chevy enough. Thank you.

9/1/2025

Joseph, your wonderful feedback and rating mean a lot to us. Thank you for choosing Burke Chevrolet and we hope to see you again.

Business Response

CHICOPEE, MA

Maura M|2026 Chevrolet Traverse

Confirmed Sales Customer

9/12/2025

Everyone was extremely helpful and thorough. I’ve bought my cars for the last 20 years from Burke, and have always been treated the best. Can’t wait to enjoy my car!

RYAN BREWER

9/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Burke Chevrolet and we hope to see you again soon!

Business Response

SOUTHAMPTON, MA

Karen S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/14/2025

Easy, pleasant, no pressure experience. Friendly, knowledgeable sales person!

RYAN BREWER

8/16/2025

Karen, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SOUTH HADLEY, MA

Chris F|2022 Chevrolet Bolt EUV

Confirmed Service Customer

8/14/2025

Very pleasant. Everyone was friendly and helpful.

8/16/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

ASHFIELD, MA

Glenn R|2023 GMC Sierra 1500

Confirmed Service Customer

9/15/2025

I dropped my truck off at 7:30 am. By 9:00 am the service was completed. Always a great experience at Burke Chevrolet.

9/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

W SPRINGFIELD, MA

Gordon H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/17/2026

Very customer friendly

3/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

CHARLEMONT, MA

Phillip S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/24/2025

Another first class experience. Rick spent a lot of time working on a complicated situation. Thanks JJ and Rick !

7/25/2025

Phillip, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHAMPTON, MA

Francis L|2022 Chevrolet Colorado

Confirmed Service Customer

7/29/2025

Typical oil change/rotate tires… all was good- thank you!

7/30/2025

Francis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST SPRINGFIELD, MA

Linda V|2018 Chevrolet Colorado

Confirmed Service Customer

8/5/2025

Wish you had a better service that could an accommodate rides home after a drop off let my Toyota Dealer. Got a lot static when I talked about dropping truck off and getting a ride home. The policy I was told about isn’t customer friendly.

8/6/2025

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (413) 320-4143.

Business Response

HATFIELD, MA

Joanne D|2016 Chevrolet Malibu

Confirmed Service Customer

9/17/2025

JJ is great. He was able to fit my car into the service schedule. Explained what service did to correct the problem.

9/17/2025

Joanne, thank you for your kind review; we are happy to pass along your comments to the team here at Burke Chevrolet! If you're ever in need of more help, please let us know!

Business Response

SOUTH DEERFIELD, MA

Beth J|2002 GMC Envoy

Confirmed Service Customer

7/23/2025

I was having an inspection done and was able to get in quickly and everyone was great as usual. Have been going there for about 40 years.

7/23/2025

Beth, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LEEDS, MA

Brian S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2025

Good

7/30/2025

Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

TURNERS FALLS, MA

Jessie M|2023 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Nice and prompt

8/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOLYOKE, MA

Dean S|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/1/2025

Did not care for Paul he was a dick. But JJ took great care of everything I needed and Ryan Brewer was a very good salesman

9/3/2025

Dean, we appreciate you taking the time to leave us this feedback. Here at Burke Chevrolet - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (413) 584-3883 to discuss ways we can better serve you in the future.

Business Response

HUNTINGTON, MA

Christopher J|2026 Chevrolet Equinox

Confirmed Sales Customer

9/10/2025

Everyone we spoke with were respectful, knowledgeable and friendly. Hector was amazing from start to finish. All around great experience.

HECTOR MEDINA

9/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTHAMPTON, MA

Mark S|2024 Chevrolet Trailblazer

Confirmed Service Customer

9/23/2025

Nothing to say

SOUTH DEERFIELD, MA

Sharon C|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/10/2025

Everyone is super friendly. The customer lounge is a great place to wait with all kinds of drinks and muffins. When the work is completed everything is explained to you. I could get this work done in the town where I live but the service is much better here.

10/12/2025

Sharon, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

BELCHERTOWN, MA

Michael M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/4/2025

I love coming here. Great service, great staff, super easy

8/5/2025

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHATELY, MA

Homer P|2024 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

First, it is Ruth Parker with the experience. I have been a customer of Burke Chevrolet for many years. The service is exceptional every time! I purchased my new car with the service I receive from this dealership, as a deciding factor. Five Stars from me.

8/5/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHAMPTON, MA

Dale A|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/15/2025

Service was good. Jj was good he is very pleasant to deal with I would give him 12 stars.

9/16/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Burke Chevrolet and we hope to see you again soon!

Business Response

FLORENCE, MA

Colette O|2019 GMC Yukon XL

Confirmed Service Customer

9/26/2025

JJ was welcoming, kept me informed, had me in and out within the amount of time he estimated. I keep coming back to Burke because of the employees more than any other reason.

9/29/2025

Colette, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HAYDENVILLE, MA

Joanne D|2018 Chevrolet Trax

Confirmed Service Customer

10/20/2025

Always excellent service is provided to me. Jessica and JJ are great!

10/21/2025

Joanne, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH DEERFIELD, MA

Michael L|2024 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

Timely , Professional and thorough Service.

10/21/2025

Michael, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BERNARDSTON, MA

Antonio O|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

7/24/2025

Oil change and a Pre existing break issue from one purchase new, that never got solved.

7/25/2025

Antonio, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (413) 320-4143 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GRANBY, MA

Cheryl F|2019 Chevrolet Colorado

Confirmed Service Customer

8/10/2025

Inspection sticker was put on fairly straight, big plus.

8/12/2025

Cheryl, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HADLEY, MA

Beth J|2021 Chevrolet Colorado

Confirmed Service Customer

8/27/2025

great service as always

8/27/2025

Beth, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LEEDS, MA

James G|2019 Chevrolet Camaro

Confirmed Service Customer

8/27/2025

Timely appointment, greeted by the owner, fast 1 day service. Awesome place to do business

8/27/2025

James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHAMPTON, MA

Lisa W|2024 Chevrolet Trax

Confirmed Service Customer

9/21/2025

Have never had a bad experience at this dealership. JJ is awesome - I'm always treated like I'm 'one of the family' and I know that I can always trust them and that they will always do a great job. No reason to ever go anywhere else.

9/22/2025

Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Burke Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH DEERFIELD, MA

Christina P|2025 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

After months and months of trying to get my car fixed, it was fixed in less than a day. The service was just fine, but what I had to experience prior to that I would not recommend to anyone.

11/3/2025

Christina, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (413) 320-4143.

Business Response

SOUTH DEERFIELD, MA

Jo Ellen T|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/13/2025

Very friendly and willingness to make our experience a great one.

RYAN BREWER

8/15/2025

Jo, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHFIELD, MA

Mark D|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/23/2025

No pressure sales, made me feel like a family member. Excellent people to do business with Thank you

10/26/2025

Mark, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WESTHAMPTON, MA

Claire T|2025 Chevrolet Trax

Confirmed Service Customer

10/28/2025

Service manager is the best, friendly, knowledgeable and professional!

10/29/2025

Claire, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HADLEY, MA

Lisa C|2024 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

Kind and curteous staff.

11/21/2025

Lisa, we're glad to hear you found our staff was so courteous and kind! If you're ever in need of more help, please let us know!

Business Response

SOMERS, CT

David S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/25/2025

Burke chevy is great, Hector has sold us 2 vehicles. We enjoy our experience there

HECTOR MEDINA

11/26/2025

David, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

Business Response

HINSDALE, MA

Regina B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/25/2025

Hector was wonderful!

HECTOR MEDINA

9/27/2025

Regina, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHAMPTON, MA

Anthony E|2025 Chevrolet Trax

Confirmed Service Customer

10/29/2025

Great spot. Friendly very welcoming.

10/31/2025

Anthony, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Burke Chevrolet

Business Response

EASTHAMPTON, MA

Sue C|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/29/2025

Ryan was a fabulous sales person to work with. He was thorough in explaining the purchase process and detailed in walking me through the operation of my new vehicle.

RYAN BREWER

11/1/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Burke Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FLORENCE, MA

John C|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/29/2025

JJ and the service team are very customer focused. Honesty and product knowledge are definitely demonstrated. They treat the men and women who served our country with respect and appreciation.

11/1/2025

John, thank you so much for your positive comments about Burke Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHAMPTON, MA

Jeffrey C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/6/2025

over the top service

11/7/2025

Jeffrey, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CONWAY, MA

Walter M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/12/2025

Very friendly and courteous team members. Also Very patient answering our questions and concerns

RYAN BREWER

11/12/2025

Walter, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FLORENCE, MA

Mette G|2023 Chevrolet Bolt EUV

Confirmed Service Customer

11/26/2025

Friendly quick service.

11/27/2025

Mette, we're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Burke Chevrolet - Service and we hope to see you again.

Business Response

WHATELY, MA

Robert M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/11/2025

Service personnel were extremely helpful and polite

12/12/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GOSHEN, MA

Keith M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/11/2025

Always a pleasure bringing my vehicle to the team at Burke. The communication is always good, no surprises. Their technicians are neat, and the vehicle is always returned clean.

12/12/2025

Keith, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Burke Chevrolet

Business Response

HOLYOKE, MA

Jeffrey P|2017 Chevrolet Equinox

Confirmed Service Customer

10/21/2025

Always a pleasure to have the work on my vehecle done at Burke Chevrolet. Ouch the Bill!!! Nice seating area and coffee too. And lots to read. while I wait.

10/22/2025

Jeffrey, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

EASTHAMPTON, MA

Alexis J|2015 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

As always the process was fast and efficient. JJ was welcoming, courteous and helpful, as always.

11/6/2025

Alexis, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTHAMPTON, MA

Marylou B|2024 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

Everyone was professional and friendly.

11/9/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

CHESTERFIELD, MA

Teresa B|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/20/2025

The service at Burke Chevrolet was quick and efficient.

11/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Burke Chevrolet - Service and we hope to see you again.

Michael S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/8/2025

Always a pleasure to deal with Burke

12/9/2025

Michael, we are very happy we could provide you with a positive experience! We hope to see you soon!

Business Response

THREE RIVERS, MA

John D|2012 Buick LaCrosse

Confirmed Service Customer

12/10/2025

Inspection was timely completed, while I read the newspapers in the waiting room.

12/11/2025

John, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything we can do!

Business Response

FLORENCE, MA

Michael M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

Great job by all!

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

EASTHAMPTON, MA

Elizabeth F|2023 Chevrolet Bolt EUV

Confirmed Service Customer

12/21/2025

Jessica is thoughtfully serving everyone

12/22/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHUTESBURY, MA

Peter M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/22/2025

The person at the service desk was very clear about the service process . She had the truck ready in the time estimated. Very personable.

12/23/2025

Peter, we're happy you found our staff to be so supportive during your experience here at Burke Chevrolet - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

S DEERFIELD, MA

Richard D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/8/2025

Ryan and Brian were extremely helpful during the process of buying the vehicle. I am happy to have bought a truck from such a reputable dealer.

RYAN BREWER

11/10/2025

Richard, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HADLEY, MA

James G|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/18/2025

They took care of the problem quickly.

11/20/2025

James, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOUTHAMPTON, MA

Randy S|2013 GMC 2500HD Sierra

Confirmed Service Customer

11/22/2025

Treated very well and in a timely manner.

11/24/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH DEERFIELD, MA

Aaron B|2020 Chevrolet Bolt EV

Confirmed Service Customer

11/26/2025

Overall an excellent service experience. Everyone was very friendly, and it took less time than I was expecting.

11/27/2025

Aaron , thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

NORTHAMPTON, MA

Perry S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/6/2025

I have been using Burke for 20 years, it wouldn’t happen if they didn’t treat me as well as they do.

12/7/2025

Perry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Burke Chevrolet - Service and we hope to see you again.

Business Response

EASTHAMPTON, MA

Alison L|2012 GMC Terrain

Confirmed Service Customer

12/6/2025

Analized my problem swiftly and provided all needed info for the repair. A future appointment was arranged.

12/7/2025

Alison, we are very happy to have provided you with such a positive experience! Thank you again for choosing Burke Chevrolet - Service and we hope to see you again.

Business Response

FLORENCE, MA

Shannon D|2022 Chevrolet Trailblazer

Confirmed Service Customer

12/18/2025

OUTSTANDING!!!! friendly, Helpful, and fast , much appreciate the team getting me in and out as soon as possible. great Job!!

12/19/2025

Shannon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREENFIELD, MA

Linda L|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/22/2025

Service was excellent and we are very pleased with their service. When we drove it out the truck was very steady on the highway. We appreciate there work

12/23/2025

Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EASTHAMPTON, MA

Peter G|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/30/2025

Great service. The service people at Burke are the best.

9/1/2025

Peter, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Burke Chevrolet and we hope to see you again.

Business Response

S HADLEY, MA

Scott B|2019 Chevrolet Bolt EV

Confirmed Service Customer

10/3/2025

Your customer service is remarkably good and very plugged into the community. Jessica and JJ are especially adept.

10/6/2025

Scott, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHAMPTON, MA

Penelope M|2016 Chevrolet Traverse

Confirmed Service Customer

10/3/2025

Always a wonderful experience

10/6/2025

Penelope, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HADLEY, MA

David C|2019 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

I dropped my 2019 Equinox off for an oil change, and also have my front brakes checked for wear. I wasn't sure how long my car would be at Burke Chevrolet, as I left the car off at 7:30am. Much to my surprise my car was available for pickup shortly after I had dropped it off, and my front brakes were fine! This news made my day, looking forward to my future visits with Burke Chevrolet!

10/11/2025

David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

EASTHAMPTON, MA

Thomas B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/24/2025

Great people to deal with,got the job done on time,very happy

10/26/2025

Thomas, thank you so much for your positive comments about Burke Chevrolet - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHAMPTON, MA

Lisa C|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/31/2025

Great customer service and friendly too

1/1/2026

Lisa, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

SOUTH HADLEY, MA

Jessie M|2023 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

It was great thank you

1/21/2026

Jessie, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Burke Chevrolet

Business Response

HOLYOKE, MA

Amy S|2015 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Always great service!

11/7/2025

Amy, thank you for taking the time to leave a review for us at Burke Chevrolet. We're happy we could meet your expectations! Thank you for choosing Burke Chevrolet and we hope to see you again.

Business Response

BELCHERTOWN, MA

Greg M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/7/2025

Very fast and efficient

11/10/2025

Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHAMPTON, MA

Jason S|2026 Chevrolet Colorado

Confirmed Sales Customer

11/27/2025

Great experience.

FRANCESCA PALAZZO

11/27/2025

Jason, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

EASTHAMPTON, MA

Joanne D|2016 Chevrolet Malibu

Confirmed Service Customer

12/18/2025

Great customer service

12/19/2025

Joanne, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SOUTH DEERFIELD, MA

Robert W|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/1/2026

Always great service and friendly atmosphere here!

1/2/2026

Robert, thank you for choosing Burke Chevrolet - Service as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

MONTAGUE, MA

Scott B|2019 Chevrolet Bolt EV

Confirmed Service Customer

1/7/2026

Fast work and excellent customer service, as always. Thanks, Jessica!

1/8/2026

Scott, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHAMPTON, MA

Penelope M|2016 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Always excellent service.

1/12/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HADLEY, MA

Mark L|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/15/2026

The vehicle continues to perform wonderfully without faults. The usual maintenance was performed, like tire rotation and various checks. The service was friendly and professionally performed at a very reasonable price. I am glad to be serviced by Burke Chevrolet!

1/15/2026

Mark, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PELHAM, MA

Albert M|2023 Chevrolet Tahoe

Confirmed Service Customer

2/18/2026

The staff was very accommodating, and pleasant. The overall facility was clean and appearance was most pleasing and management and staff are obviously safety minded.

WESTFIELD, MA

John D|2012 Buick LaCrosse

Confirmed Service Customer

10/15/2025

Service was prompt; personnel were friendly, and I left as a happy customer.

10/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FLORENCE, MA

Rick H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/6/2025

As always Service dept. is fantastic.

11/7/2025

Rick, thank you for choosing Burke Chevrolet - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

EASTHAMPTON, MA

Dorothy F|2016 Chevrolet Impala

Confirmed Service Customer

11/27/2025

great service manager, good and thorough work on the car and cool corvettes in the showroom

11/28/2025

Dorothy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

AMHERST, MA

Abigail J|2017 Chevrolet Bolt EV

Confirmed Service Customer

11/28/2025

Always friendly and helpful. I usually like to wait for my service to be done but in this case, the job needed more hours. I had to come back a second time for them to diagnose and fix the problem. I will be back though, as I have complete trust in their work.

11/28/2025

Abigail, we appreciate your positive review about your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PELHAM, MA

Kyle S|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/23/2025

I did not have my car serviced in 12/22

12/24/2025

Kyle, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (413) 320-4143 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

FLORENCE, MA

Joshua D|2022 Chevrolet Colorado

Confirmed Service Customer

2/4/2026

You guys rock!!

FLORENCE, MA

Patricia H|2018 Chevrolet Malibu

Confirmed Service Customer

2/12/2026

We had errands to run in town, so we dropped our vehicle off for state inspection. The staff was helpful and accommodating. We were informed when our car was ready and enjoyed our exchange with the service department.

WILLIAMSBURG, MA

Amanda J|2026 Chevrolet Traverse

Confirmed Sales Customer

2/17/2026

This is the third vehicle I’ve bought from Burke. It’s always been a good experience. The sales team is nice, friendly, and helpful. I appreciate that they are NOT pushy. Very great people to work with.

EASTHAMPTON, MA

Patricia P|2024 Chevrolet Trax

Confirmed Service Customer

2/20/2026

Service mangers always friendly, helpful and knowledgeable about service/ repairs of vehicles. Appointments in timely manner

EASTHAMPTON, MA

Albert M|2023 Chevrolet Tahoe

Confirmed Service Customer

10/7/2025

Your staff and in results are excellent and you should be proud of your operation. Everyone surely establishes a user friendly atmosphere of excellent and quality outcome. The facility is cosmetically very clean with a safe environment.

10/8/2025

Albert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTFIELD, MA

Kerry O|2025 Chevrolet Corvette

Confirmed Service Customer

10/7/2025

Excellent experience

10/8/2025

Kerry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HATFIELD, MA

Apryl W|2021 Chevrolet Equinox

Confirmed Service Customer

1/3/2026

Everyone was friendly and helpful. I would recommend the Burke service team to anyone.

1/3/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

S DEERFIELD, MA

Joanna S|2020 Chevrolet Equinox

Confirmed Service Customer

1/10/2026

Easy to book an appointment. Pleasant customer service when picking up.

1/11/2026

Joanna, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

Business Response

SUNDERLAND, MA

Michael L|2024 Chevrolet Equinox

Confirmed Service Customer

1/21/2026

Quick , courteous and professional staff in Service area. Performed lube , oil , filter and tire rotation and applied a gift bonus for some of the work.

1/21/2026

Michael, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BERNARDSTON, MA

Amalia N|2020 Chevrolet Traverse

Confirmed Service Customer

1/21/2026

It was time for inspection, and I dreaded having to sit for a long time, waiting my turn for service. But to my pleasant surprise, I walked into the service center, went to the waiting room and within a very short time, they came to get me as the car was all inspected and ready to go. I really do love dealership. They have always treated me with courtesy and good service!

1/21/2026

Amalia, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FLORENCE, MA

James Q|2017 Chevrolet Colorado

Confirmed Service Customer

2/6/2026

BURKES IS ALWAYS GOOD

NORTHAMPTON, MA

Elizabeth F|2023 Chevrolet Bolt EUV

Confirmed Service Customer

4/9/2026

Helpful courteous. Explained well

JJ Brown

4/10/2026

Elizabeth, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHUTESBURY, MA

Gary B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/27/2026

Great customer service...answered all my questions.

1/27/2026

Gary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH DEERFIELD, MA

Leroy F G|2016 Chevrolet Colorado

Confirmed Service Customer

1/31/2026

If you're looking for a place to get work done on your car or. truck you will not fine a better place than burke Chevy. Great service department and great mechanics. You won''t fine better people than that

EASTHAMPTON, MA

Gary B|2023 Chevrolet Blazer

Confirmed Service Customer

2/25/2026

Great customer service; answered all my questions.

SOUTH DEERFIELD, MA

Robert C|2022 GMC 1500 Sierra

Confirmed Service Customer

3/9/2026

My truck service was excellent!!!!

3/10/2026

Robert, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

S DEERFIELD, MA

Teresa B|2025 Chevrolet Trailblazer

Confirmed Service Customer

3/15/2026

The Burke Chevrolet in Northampton, MA is great. The service and salespeople are amazing. If you have a question about your car, they explain the answer very clearly. I would recommend them to my friends and family.

3/17/2026

Teresa, thank you so much for your positive comments about Burke Chevrolet - Service! Thanks again for the recommendation, and have an amazing day!

Jose M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

3/19/2026

The service manager was very knowledgeable and had good communication. However, the cost to do the proposed repair was much higher than other Chevy dealerships in the area. We chose not to proceed because of the higher price.

3/20/2026

Jose, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRANBY, MA

Robert A|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/25/2026

It was my first oil change not much to tell,everything was fine

3/28/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SUNDERLAND, MA

Deborah L|2018 Chevrolet Equinox

Confirmed Service Customer

4/15/2026

Always a positive experience! Staff is knowledgeable, helpful and 100% accomodating!

Jessica McCarron

4/15/2026

Deborah, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOLYOKE, MA

BRIAN P|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/23/2026

Burke Chevrolet always offers fair negotiation and a pleasant buying experience. No smoke and mirrors!

HECTOR J

4/23/2026

Brian, we are so happy to read such a great review about Burke Chevrolet! If you have any further questions, please don't hesitate to reach out!

Business Response

ENFIELD, CT

Robert V|2017 Chevrolet Impala

Confirmed Service Customer

12/11/2025

Very Professional !

12/14/2025

Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTH HADLEY, MA

Gurukaram K|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

12/14/2025

Good

12/15/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EASTHAMPTON, MA

Donna L|2025 Chevrolet Trax

Confirmed Service Customer

12/23/2025

My appointment was scheduled and met by a friendly, helpful employee and was completed in a timely manner. I have been a customer at Burke for over ten years and have always had great service.

12/24/2025

Donna, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Business Response

HADLEY, MA

John C|2024 Chevrolet Trailblazer

Confirmed Service Customer

1/6/2026

JJ and the service team are friendly and professional. The customer lounge is comfortable and well appointed. They treat those who served the country with appreciation and respect. Good people.

1/6/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SOUTHAMPTON, MA

Gerald A|2017 Chevrolet Traverse

Confirmed Service Customer

2/11/2026

Service performed on time. Offered service I needed but I hadn’t requested with no pressure. Work done well.JJ the service manager was very knowledgeable and helpful.

HADLEY, MA

Michael M|2026 Chevrolet Colorado

Confirmed Service Customer

4/26/2026

I scheduled online a service special for $95.95. I received an email confirming my appointment with the $95.95 price in the email. My wife brought the truck in for the oil change and tire rotation service. She was charged $118.76. I went back the next day to dispute the charge and the woman said she didn't state and present the special coupon, therefore she got charged a la carte. I showed her the email from the dealership stating the price of $95.95 and she said there is nothing she could do. The right thing to do was to say, sorry for the confusion I will charge you what the email from Burke stated and reimburse the money. That didn't happen, I will never go back there again. I usually go to Autmall in Brattleboro, VT. I never have an issue with the service special coupon. Terrible business in my opinion.

SHELBURNE FALLS, MA

Jeffrey C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/28/2026

very professional, will be coming back in the future.

CONWAY, MA

John C|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/2/2026

JJ and the service team are always respectful, cordial and honest. The team always does a great job servicing our 2023 & 2024 Trailblazers. Rick a service technician has many years of experience and knows the vehicles inside and out. The customer lounge area is comfortable and nicely appointed. Bill Campbell, G.M. at Burke always welcomes you and makes you feel like a valued customer as well as Ryan Brewer, Sales Associate. They also appreciate the men and women who served our country. Sincerely, John and Joan C.

Jessica McCarron

6/3/2026

We're happy you found our staff to be so supportive during your experience here at Burke Chevrolet - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOUTHAMPTON, MA

Glenn R|2023 GMC Sierra 1500

Confirmed Service Customer

2/26/2026

Came in for an oil change. They checked my battery and did an update to my radio. The update did not help the cutting out problem and caused other issues. Burke Chevrolet did a fantastic job. We just need GM to get things together.

W SPRINGFIELD, MA

Stephen H|2013 Buick LaCrosse

Confirmed Service Customer

3/6/2026

All specified work done as well as minor bulb replacement for inspection. Work done before anticipated.

3/7/2026

Stephen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FLORENCE, MA

Roy M|2020 Chevrolet Bolt EV

Confirmed Service Customer

4/4/2026

Jessica in the service department was excellent. Her communication and helpful personality made our experience very positive

AMHERST, MA

Keith M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/10/2026

Excellent as always. Burke always does a great job of explaining what needs to be done. They do the work in a timely manner and return the vehicle clean.

Jessica McCarron

6/11/2026

Keith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Burke Chevrolet - Service. We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

HOLYOKE, MA

Dale A|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/10/2026

I had my truck service all was good. I will go back they are great.

Jessica McCarron

6/11/2026

Dale, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FLORENCE, MA

STEVEN G|2027 Chevrolet Bolt

Confirmed Sales Customer

6/14/2026

Hector Medina was very helpful and friendly.

HECTOR J

6/15/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHAMPTON, MA

ALBERT M|2026 Chevrolet Tahoe

Confirmed Sales Customer

6/18/2026

The facility and functionality of the operation is flawless and exhibits professionality as a World-Class establishment. Most event is the atmosphere of a user-friendly establishment complimented by the associates employed toward all its customer base in representing all the Chevrolet family globally.

RYAN C

6/19/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

WESTFIELD, MA

David K|2012 GMC 2500 Sierra

Confirmed Service Customer

7/3/2026

able to schedule the appointment to fit my schedule and get the work done while i waited

Jessica McCarron

7/5/2026

David, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HADLEY, MA

LAURA S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/4/2026

Mr Burke and Fran were both wonderful and helpful.

FRANCESCA PALAZZO

6/5/2026

Laura, thank you for your kind review; we are happy to pass along your comments to the team here at Burke Chevrolet! If you have any further questions, please don't hesitate to reach out!

Business Response

SUNDERLAND, MA

Barry T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2026

On time, quality service, warm welcome from staff

Jessica McCarron

6/11/2026

Barry, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EAST GRANBY, CT

Anya M|2022 Chevrolet Tahoe

Confirmed Service Customer

6/21/2026

Sunny day so I decided to run by the dealership because I had the time. Needed my inspection done, however I was told that if I had a few minutes, my service could be done. 40min later I was walking out the door with my inspection completed. Easy Breezy! Took a chance, burning lunch time I might add, with no appointment and was easily accommodated. This dealership continues to raise the bar for all!

Jessica McCarron

6/22/2026

Anya, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMHERST, MA

David C|2019 Chevrolet Equinox

Confirmed Service Customer

4/23/2026

I always like going to Burke Chevrolet because I feel they pay perfect attention to my car, when I take it to them, for maintenance. This latest time, they noticed my tires were needing replacement, I felt better knowing as usual, Burke Chevrolet was taking great care of my car.

Jessica McCarron

4/25/2026

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EASTHAMPTON, MA

Dale A|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/22/2026

My experience with burke Chevrolet is always good. My window went down and would not come up I called Jessica in service see told me bring it in they ordered the part in was the window regualtor got it back the next day. That's why I always go back to burke Chevrolet.

Jessica McCarron

5/24/2026

Dale, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FLORENCE, MA

John C|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/26/2026

JJ/Team's service is excellent. One of the major reasons I have bought 4 vehicles (since 2015) from Burke Chevrolet is because of how my wife and I are treated by JJ and Team. Overall Burke Chevrolet is a cordial and honest dealership.

Jessica McCarron

5/26/2026

John, thank you for your kind review; we are happy to pass along your comments to the team here at Burke Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHAMPTON, MA

Glenn R|2023 GMC Sierra 1500

Confirmed Service Customer

5/29/2026

I dropped my truck off for an inspection. It was done and ready to be picked up within 2 hours. The men and women at Burke always do a fantastic job!!

Jessica McCarron

6/1/2026

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W SPRINGFIELD, MA

Colette O|2019 GMC Yukon XL

Confirmed Service Customer

6/3/2026

All the staff at Burke are genuinely kind and helpful. JJ in service is top notch and what keeps us coming back to Burke.

Jessica McCarron

6/4/2026

Colette, we're happy you found our staff to be so supportive during your experience here at Burke Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAYDENVILLE, MA

Brian H|2020 GMC 1500 Sierra

Confirmed Service Customer

12/4/2025

JJ is always a rock star!

12/5/2025

Brian, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

EASTHAMPTON, MA

Michael M|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

12/19/2025

Ryan Brewer is great. Very Knowledgeable about the vehicles and easy to work with on many purchases.

RYAN BREWER

12/21/2025

Michael, we're happy to hear you had such a positive experience with Ryan! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HAYDENVILLE, MA

Alexis J|2015 Chevrolet Equinox

Confirmed Service Customer

2/2/2026

Timely . Friendly

NORTHAMPTON, MA

Peter G|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/19/2026

Scheduled oil change and state inspection one week prior to getting it done On day of appointment I told service department I had one hour an a half before I had to leave . They took so long to do the oil change that they didn't have time to do the state inspection and I had to leave without the order being completed causing me to make two trips

FLORENCE, MA

Felix A|2021 Chevrolet Trailblazer

Confirmed Service Customer

3/22/2026

Great

3/24/2026

Felix, thank you; we appreciate your feedback! Hi, we're so glad that we were able to go above and beyond your expectations!

Business Response

EAST LONGMEADOW, MA

James B|2026 Chevrolet Equinox EV

Confirmed Sales Customer

3/24/2026

Very good experience. Everyone I delt with was attentive and pleasant. The vehicle they found for me was exactly what I asked for at the price I had expected from the incentives and discounts that were advertised on their website.

FRANCESCA PALAZZO

3/27/2026

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PITTSFIELD, MA

Christina P|2025 Chevrolet Equinox

Confirmed Service Customer

6/30/2026

Everyone at Burke has been phenomenal in helping me. The customer service there is exceptional. My only problem is that my car is still not fixed! I have had it in to them several times. It seems their hands are tied by GM! That is incredibly frustrating.

Jessica McCarron

7/1/2026

Christina, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (413) 320-4143 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

SOUTH DEERFIELD, MA

Stephen L|2020 Chevrolet Bolt EV

Confirmed Service Customer

1/7/2026

Timely updates

1/7/2026

Stephen, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EASTHAMPTON, MA

John H|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

1/28/2026

First rate service

1/29/2026

John, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WORTHINGTON, MA

Lucy H|2022 Chevrolet Bolt EV

Confirmed Service Customer

2/13/2026

Totally fine

FLORENCE, MA

Brian C|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/27/2026

Service was incredible as usual. Burke is my one stop shop for everything needed for my vehicle. Always will be.

DEERFIELD, MA

Chris F|2022 Chevrolet Bolt EUV

Confirmed Service Customer

2/27/2026

Service personnel were very friendly and helpful. Service was quick while I waited. Very satisfied!

ASHFIELD, MA

Michael M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/17/2026

Love the dealership. Always quick and

3/18/2026

Michael, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHATELY, MA

Henry H|2020 Chevrolet Equinox

Confirmed Service Customer

5/31/2026

Every person, and I mean everyone from Mr. Burke to every team member whom I have met, is very professional, knowledgeable, and very supportive, helpful, and gracious. I feel that everyone working at Burke Chevrolet knows his field of expertise and shares it readily. Don’t miss the opportunity to drop in at Burke and share your thoughts and needs; you won’t regret it.

NORTHAMPTON, MA

Michael L|2024 Chevrolet Equinox

Confirmed Service Customer

6/11/2026

Excellent service , professional and prompt. Nice customer seating area too ! Appreciate the clear communication and thorough work! Thank you.

Jessica McCarron

6/12/2026

Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BERNARDSTON, MA

David C|2025 Chevrolet Equinox EV

Confirmed Service Customer

2/12/2026

Everything about the service was excellent.

NORTHAMPTON, MA

Lisa W|2024 Chevrolet Trax

Confirmed Service Customer

2/20/2026

I have never had a bad experience at Burke Chevy regarding servicing a vehicle or purchasing a vehicle. Always professional, personable, explain everything in detail (if necessary) and I never feel like work is ever being 'proposed' that is not needed.

SOUTH DEERFIELD, MA

Brandy R|2018 GMC Yukon

Confirmed Service Customer

3/5/2026

I was able to get my car in to the shop in a timely manner, and they fixed the issue I'd brought it in for! They were also able to identify a secondary issue that was overshadowed by the first. Communication was great!

3/6/2026

Brandy, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ASHFIELD, MA

Jessie M|2023 Chevrolet Equinox

Confirmed Service Customer

3/12/2026

Very good

3/14/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOLYOKE, MA

Gordon H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/20/2026

Very customer friendly

3/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

CHARLEMONT, MA

John D|2012 Buick LaCrosse

Confirmed Service Customer

4/23/2026

Fast and Friendly Service

Jessica McCarron

4/24/2026

We're glad everything was completed quickly and to your satisfaction!

Business Response

FLORENCE, MA

RALPH C|2026 Chevrolet Traverse

Confirmed Sales Customer

5/1/2026

2nd car purchased in two years

HINSDALE, MA

Victoria M|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/1/2026

Always very nice and speedy service : )

PINEHURST, NC

Karen W|2014 Buick LaCrosse

Confirmed Service Customer

6/9/2026

patient and informative

Jessica McCarron

6/10/2026

Karen, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREENFIELD, MA

John C|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/7/2026

The Team at Burke Chevrolet is Courteous, Professional, Honest and Friendly. In addition, they treat the men and women who served our country with Appreciation and Respect.

Jessica McCarron

7/8/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTHAMPTON, MA

Greg M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/24/2026

Quick and efficient

Jessica McCarron

5/24/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHAMPTON, MA

Michael M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/20/2026

Always a great experience!

Jessica McCarron

6/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

WHATELY, MA

Mark B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/27/2026

Scheduling was easy, dropped vehicle off and done on time, and communication was great!!!

EASTHAMPTON, MA

Perry S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/7/2026

By me coming back for all my service should speak for itself.

Jessica McCarron

4/8/2026

Perry, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EASTHAMPTON, MA

Walter M|2026 Chevrolet Trailblazer

Confirmed Service Customer

4/8/2026

Vehicle was taken in at scheduled time and serviced timely

Jessica McCarron

4/9/2026

Walter, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FLORENCE, MA

Jonathan P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/16/2026

Excellent service

Jessica McCarron

4/17/2026

Jonathan, your satisfaction is important to us, so we want to sincerely thank you for choosing Burke Chevrolet - Service and we hope to see you again soon!

Business Response

LONGMEADOW, MA

Jeffrey P|2017 Chevrolet Equinox

Confirmed Service Customer

4/25/2026

I have always had excellent service at Burke Chevrolet. The customer service is excellent. The waiting room has plenty or reading material and drinks and hot coffee too. Thank you Burke for being the best!!!!

EASTHAMPTON, MA

John D|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2026

I am very satisfied with the service at Burke Chevrolet. I appreciate that the dealership does not try to add on services that are not required per the vehicle's service manual. I have had a very different experience with another dealership.

Jessica McCarron

6/21/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HADLEY, MA

Thomas G|2025 Chevrolet Equinox EV

Confirmed Service Customer

6/23/2026

My experience at Burke Chevrolet has been outstanding. What was immediately apparent to me was the genuine welcome for me the customer, all of the employee’s that I had the pleasure of dealing with made me feel like family. Keep up the great work that you do everyday.

Jessica McCarron

6/25/2026

Thomas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOLYOKE, MA